PILLAR TWO
Every Lead, Every Step.
Nothing Missed.
A CRM built for how service businesses actually operate — with smart automations, a clear pipeline, and follow-up that runs whether you're on-site, on a call, or off the clock.
Leads360 gives you a simple CRM (customer relationship manager), smart automations, 24/7 AI Concierge, and 24/5 live human support
Every lead is captured, organized, and followed up with, so more of them turn into booked jobs, visits, or procedures.
Most Leads Don't Say No. They Just
Disappear.
And it's almost never because your service wasn't good enough.
A call comes in while your team is with a client. No one picks up. No one follows up. The caller tries the next result on Google.
A form is submitted at 9 PM. It sits in an inbox until morning. By then, they've already booked somewhere else.
A prospect says "call me next week." There is no system to make sure that happens. It doesn't happen.
It's not It's not a people problem. It's a systems problem.Without a clear system,
even good leads fall through the cracks.
Continue this for 6–12 months and you'll keep spending on marketing while losing leads that were ready — just never handled the right way.
Leads360 is built to stop that leakage
This Isn't the CRM You Set Up and
Never Used
Most CRMs fail service businesses for one reason: they require too
much manual input to be worth the effort. Leads360 is
configured for you before you go live — and automated so that
leads move through your pipeline without anyone pushing them.
What's different:
We set it up. You don't start with a blank platform and a tutorial.
Leads enter the pipeline automatically — from calls, forms, and ad clicks.
Follow-up runs without anyone triggering it manually.
Your team works the pipeline. They don't manage the software.
Your Entire Pipeline. One Screen.
Imagine opening one screen and instantly seeing what's happening with
your leads.
Open one view and see exactly where every lead stands — who just came in,
who's waiting for a response, who's booked, who showed, and who became a client.
Leads360 gives you a simple, visual pipeline:
New Lead
Conversation
Appointment
Showed
Client
What every contact record includes:
Full contact info and lead source
Notes from calls and site visits
Appointment history
Complete message thread across all channels
Your team can answer
"where is this lead and what's the next step?"
Without checking three different apps.
Set It Once. Let It Run.
Three automation types that keep leads moving —
without a single manual touchpoint.
Instant First Response
The moment a lead comes in — via call, form, or campaign reply
Their contact is created, placed in the pipeline,
Your team is notified
First response in under 60 seconds. No one has to trigger it.
Smart Nurture Flows
Appointment reminders before every booking.
"We missed you" reschedule prompts for no-shows.
Post-visit thank-yous with review request links.
The sequences that keep client relationships moving — running in the background, always.
Reactivation Campaigns Old
Past clients aren't lost — they're dormant.
"Haven't seen you in a while" check-ins
Seasonal reminders (cleanings, tune-ups)
Restart conversations with stalled leads
All from one system. All tied to the same contact.
Send email for longer messages, SMS for quick reminders, trigger Voice AI calls for missed leads, and assign tasks when a personal call is needed.
Your leads feel
Attended to — even
when your team is at capacity.
You feel
Like you're running a process —
not chasing people.
AI Does the Volume. Humans Handle the Complexity.
Both are built in. Neither costs extra to access.
AI That Works 24/7
Always on, never tired
Conversation AI
Handles routine replies
Sends reminders
Answers common questions-without pulling your team away from their actual work.
Workflow AI
Moves leads through pipeline stages
Keeps contact data clean
Routes conversations to the right team member
Ask AI
Generate images for campaigns
Modify existing visuals
Save to media library
24/7 AI Concierge: Answers calls after hours, texts back missed calls instantly, qualifies leads, and books appointments — updating your CRM with every interaction.
Real People, When You Need Them
When you need a human
24/5 Live Support
Chat or call a specialist any business day. Get a real answer in minutes — not a help article that doesn't cover your situation.
1:1 Video Walkthroughs
Schedule a screen-share with someone who knows your account. Review a workflow, troubleshoot a sequence, or walk through a setup together.
You never have to figure it out alone.
AI handles the volume. Your team handles the relationship. And when you need help, someone is there.
CRM Is the Center. Everything Flows
Through It.
Three integrated pillars working together as one complete system
Quality Leads
Finds the right buyers and sends them into the pipeline.
CRM & Automations
Captures every lead, organizes the pipeline, runs follow-up automatically.
24/7 AI Concierge + 24/5 Live Support
Keeps everything responsive and nothing missed.
Instead of a pile of separate tools, you get one flow:
First click
Conversation
Booked appointment
Happy client
More predictable growth. Less time managing a system that should be managing itself.
Ready to Stop Losing Leads?
You're already paying for marketing. Make sure every lead that comes in
actually goes somewhere.ou're already paying for marketing.
Make sure every lead actually gets
followed up
This is built for you if:
You're generating leads but losing too many between the first touchpoint and the close
Your team is juggling tools, inboxes, and sticky notes instead of an actual pipeline
You want a CRM your team will actually open — because it actually makes their job easier
Instead of a pile of separate tools, you get one flow:
A live look at your pipeline inside Leads360
A live look at your pipeline inside Leads360
The automations most service businesses turn on first
Honest answers about whether this is the right fit for your workflow
